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Service Call Request Form

Service Call Request Form

Have an issue with a product that you bought from us, which is still under manufacturer warranty? Simply fill out the below form and we’ll help you organise a service call with the manufacturer, on your behalf.

 

  • The email address you used when placing your original order.
  • Look for a SO-XXXXX or ES-XXXXX number in the emails we sent you when you placed your order (anything sent from [email protected])
  • Look for the serial number (up to 9 characters) on the white sticker which is usually inside or at the back of the appliance.
  • Explain in as much detail as possible, the more information the merrier :)
  • This field is for validation purposes and should be left unchanged.