FAQ

We have both brand new products straight from the manufacturer, as well as a large range of clearance items that may be ex-display or refurbished, which may contain scratches, dents, or marks, but which are still in perfect working condition. We describe the condition of each appliance on every product page. Simply look for the different variation tags when on the product page of the product you're looking to buy.

This depends on a couple of things—if we have any stock available in your local area, and if we can actually deliver to your postcode. To check what stock is available, simply enter your postcode when prompted, then view the product page of the product you're interested in to confirm if free delivery is available.

If you have purchased a product from us that is still within the manufacturer's warranty period, the quickest way to get your product fixed is to fill out our Customer Service Request Form. Once we receive your request we'll work with the manufacturer to arrange for someone to look at the product for you.