About Us
A part of the Winning Group, Home Clearance is a clearance outlet that has access to a selected range of premium brand appliances, all at market leading prices that you simply won’t find
anywhere else. We believe you shouldn’t always have to pay full price, and so we work hard on finding the best deals but also doing it with the amazing customer service and support that
our group is so well known for.
Our Purpose
We believe that every Australian should be able to furnish their home with quality products.
Our Mission
By leveraging our relationships with manufacturers and retailers, we offer a unique range of highly popular products for the home, at market leading prices.
Our Values
We are:
- Helpful
- Reliable
- Friendly
- Honest
- Passionate
Our Products & Clearance Process
Any retailer that buys and sells product will have the problem not being able to sell all the stock they bought. Some stock can get damaged, some stock is superseded and becomes last years model,
and some stock is returned from customers likely because the product didn’t fit or maybe because of change of mind. What we receive on a daily basis varies but can be broken into three
different groups:
- Cosmetic Imperfection - They may have a few scratches or marks, but who said scars can’t be sexy especially with a huge price reduction.
- New Condition - These guys may of have been removed from their box but are very handsome appliances, with no physical scratches or marks.
- Brand New - If you’re after a brand new product in it’s box but at a heavily reduced price, we have you covered with our range of run out clearance items.
What about warranty?
When you purchase one of our products, it comes with a manufacturer's warranty. In some cases, this is the full warranty you’d receive with a brand new product whilst for others, the warranty conditions
remain the same but the length of coverage can vary. We advertise the specified length on each listing.
In any event, if anything goes wrong with a product you got from us, just give us a call or send us a Service Call Request and we’ll work with you until your problem is solved.
Our Awesome Delivery Service
If you have ever bought from Winning Appliances or Appliances Online you will know about the amazing delivery service we provide, because we offer the exact same thing!
Being part of the Winning Group, our warehousing and delivery is shared, so when you buy with us you get the same amazing delivery service, same friendly drivers,
and same free removal of your old product. Read more about our amazing delivery service here.
What Our Customers Say
Our customers give us feedback in one of two ways. They either leave feedback via our internal feedback tool (we use the internationally recognised Net Promoter Score) or they will leave feedback
on a public review platform such as ProductReview.com.au. We’re not perfect, not every single order or delivery goes to plan, but we pride ourselves on our ability to meet and exceed customer
expectations, and the feedback we receive on a day-to-day basis is proof we’re not doing too bad.