6 Reviews

This product is a lifesaver for renters plus it makes it easier to load.

The top part of the stand does not fit seamlessly in the bottom part as shown in the pictures and the video. There is perhaps manufacturing fault in the size/alignments. At first the top part wouldn't slide into the bottom part got stuck at the top and the after fiddling for a bit it eventually moved a little bit and after I kept trying it went all the way in and now it is completely jammed. I have checked the assembly instructions and watched the video as well and I can't see a reason why this could happen other than a faulty stand as I have done the assembly exactly as per the instructions. The top part is now completely stuck and it can't be moved up or down at all to adjust the height. This makes it pointless to have this model as the height is not adjustable at all. There is also a design flaw that release mechanism pins have to be pressed at once, 2 on front and 2 on back and then the top part of the stand could be moved to adjust height however the pins are also clicked in firmly and pressing each pin required a fair bit of power, basically requiring more than 2 people to press the pins and then push the top part of the stand up to adjust the height. This all makes this model not fit for the purpose of putting a 60+ kg dryer on it. The customer service will charge 20% restocking fee for returning and requesting an alternative model, even though there is entitlement of full refund under consumer law considering the circumstances explained above.

Sadly I had to return this stand as it didn't fit together. The top half was too small for the bottom half and bending metal to fit is not in my superpowers remit.