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Common Questions

To know what products are available for you to purchase, when viewing a category filter page make a selection using the ‘Available in State’ filter in the left hand filter column. All products that show once you have done this are available for you to buy. Unfortunately, it’s not possible to purchase appliances that are located in other states to where you’re located, even if you’re willing to organise your own pickup and delivery.

Glad you asked! Our professional delivery service which includes the taking away of your old appliance (if you need it) is completely FREE! Yes, you heard it right, along with our amazing deals and market leading prices we also don’t charge a cent for delivery.

Yes, all of our products come with standard manufacturer's warranty. Depending on the brand and product you buy, standard warranty is usually between 1 and 2 years. Simply look for the warranty information located in the specifications table on each product page, just right of the product image.

Unfortunately no, we don’t have any showrooms however you can find all the information you need on our website, 24 hours a day, 7 days a week

We’re sorry but no product pickup is allowed. Let us do the hard work for you instead though with our free & very professional delivery service.

Browse our FAQ page for further answers to common questions from our customers.

Phone Support

Want to speak to one of our awesome humans? Call us anytime 9am to 5pm, 7 x days a week.
Phone: 1300 002 500

Online Inquiry

If you can’t find an answer in our question packed FAQ page please let us know how we can help below.